Store Return Policy

Customer satisfaction is our number one priority!  If you are not happy with the product you purchased, you may return or exchange it within 30 days of purchase.  We will gladly refund your credit card or give you an in store credit. Check refunds available after original check has cleared. Simply return the unused item, all tags intact, shipping prepaid along with the receipt within 30 days. (Please send your return by UPS or insured U.S. mail.)  Please place the product in a mailing envelope or box so the actual product packaging is not damaged, labeled or marked. Shipping charges are not refundable. Personalized items may not be returned. (Note: Saddles are the exception to this policy; please see our saddle trial policy.)

Return item(s) pre-paid to:

Horse Hardware